Website Privacy Policy 

Welcome to Pharmi-tech's privacy notice. This website privacy policy describes how Pharmi-tech ltd protects and makes use of the information you give the company when you use this website. If you are asked to provide information when using this website, it will only be used in the ways described in this policy. This policy is updated from time to time. The latest version is published on this page. If you have any questions about this policy, please email office@pharmi-tech.co.uk or write to: Pharmi-tech ltd, 21 Pentland Road, Ashby De La Zouch, LE651BA.


Data Controller 
Pharmi-tech ltd is the controller and responsible for your personal data.
You have the right to make a complaint at anytime to the information commissioner's office (ICO) the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. 
Changes to the privacy notice and your duty to inform us of changes;
This version was last updated 10/06/2018
The data protection laws in the UK were updated on the 25 May 2018
It is important the personal data we hold is accurate and current. Please keep us informed if your personal data changes during your relationship with us. 

Third party links
This website may include links to third-party websites, plug-ins and applications, For example, we may include links to the manufacture of products on our website. Clicking those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit. 

The data we collect about you
Personal data, or personal information, means information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows: 
Identity data includes, first name, last name, middle name or initial, and username or similar identifier. 
Contact data includes billing address, delivery address, email address and telephone number.
Financial data includes PayPal details (specifically, the Transaction ID) and payment card details (note: only the last 4 digits of the card number are stored).
Transaction data includes details about payments to and from you and other details of products you have purchased from us.
Marketing and communication data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use and share Aggregated Data such as statistics or demographic data for any purpose. Aggregated data can be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. Foe example , we may aggregate your usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance and satisfaction with this notice. 

How your Personal data is collected 
We use different methods to collect data from and about you including though:
Direct interactions. You may give us your identity, Contact, and Financial Data by filling in forms, ordering products from us or by corresponding with us by post, phone, e-mail or otherwise. This includes personal data you provide when you:

Order our products;
create an wholesale account on our website;
sign up for our rewards scheme;
subscribe to our news letter;
request marketing to be sent to you;
give us feedback or leave a review.
Automated technologies or interactions. As you interact with our website, we may automatically collect Technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs, website user tracking, session replay and other similar technologies.
Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:

Technical data from the following parties:
(a) analytics providers;
(b)advertising networks; and
(c) search information providers
Contact, financial and transaction Data from providers of technical, payment, consumer credit and delivery services.
Identify and contract Data from publicly available sources such as Companies House and the Electoral Register based in the EU.
Identify, contact and Transaction Data from customer service software providers. 

Marketing 
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established a system where you can view and make certain decisions about your personal data use, such by setting preferences as to the specific type of marketing you may be interested in. 

International transfers 
We do not transfer your personal data outside of the European Economic Area (EEA)

Data Security 
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to any employees, agents, contractors and other third parties who have a business requirement to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. 

How long will you use my personal data for ? 
We will retain your personal data for as long as necessary to fulfill the purpose we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your data and whether we can achieve those purposes through other means, and the applicable legal requirements. Details of retention period's for different aspects of your personal data can be requested by contacting us.

Your Legal Rights 
You have the right under data protection laws in relation to your personal data such as:
Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw your consent.
If you wish to exercise any of your rights under the Data Protection Laws, please contact us. 

No Fee Usually Required 
You will not have to pay a fee to access your personal data ( or to exercise any of your rights) For example ''subject-data access request''. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. 

Time Limit to respond
Handling an subject data access request (SAR) will start from the next day of the date of your request and answered within 30 calendar day, occasionally it may take longer than 1 month if your request is particularly complex or you have made a number of requests, in this case, we will notify you and keep you updated.
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